Privacy Policy

1. Data Controller

Horas Ininterruptas, Unipessoal, Lda.
Email: geral@hhoras.com

2. Legal Basis

We comply with the GDPR (Regulation (EU) 2016/679) and Portuguese Law No. 58/2019.

3. Personal Data Collected

We may collect:

Identification and contact data;
Technical data (IP address, browser, cookies);
Communications and information request data.

4. Purposes

Data is used to:

Respond to contacts and requests;
Provide services;
Comply with legal obligations;
Send institutional or marketing communications (with consent).

5. Retention

Data is retained only for as long as necessary or as required by law.

6. Data Subject Rights

You may exercise your rights of access, rectification, erasure, objection, restriction, and portability by contacting geral@hhoras.com.

7. Complaints

You may lodge a complaint with the Portuguese Data Protection Authority (CNPD) – www.cnpd.pt.

COOKIES POLICY

We use strictly necessary cookies and, with consent, functional, analytics, and marketing cookies.
You can manage your preferences via the cookie banner or your browser settings.
Disabling essential cookies may affect the Website’s functionality.

LEGAL NOTICE / DISCLAIMER

The information provided on the Website is for informational purposes only and does not constitute legal, financial, tax, or real estate advice.
HHORAS assumes no liability for decisions made based on the content published.

ALTERNATIVE DISPUTE RESOLUTION (ADR)

In the event of a consumer dispute, the consumer may use:

Centro de Arbitragem de Conflitos de Consumo de Lisboa
www.centroarbitragemlisboa.pt
European ODR Platform: https://ec.europa.eu/consumers/odr

ACCESSIBILITY POLICY

HHORAS is committed to continuously improving the Website’s digital accessibility, in line with WCAG 2.1 (Level AA).
Suggestions or accessibility issues should be reported to geral@hhoras.com.